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Wipro Freshers Recruitment GurugramWipro Freshers Recruitment in Gurugram For Associate Position. Graduate Freshers are eligible to apply for this job. More details regarding Wipro Gurugram Freshers Job Openings is given below.

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Company Name: Wipro

Job Location: Gurugram

Job Category: DOP

Job Position: Associate

Experience: Freshers

Qualification: Graduate

Job Description:

  • Wipro is looking for a Team Member (AA – Voice).

Eligibility Criteria:

  • Fresher.
  • Low complexity clerical processing.
  • Basic process knowledge.
  • Basic technical skills proficiency.
  • Ability to meet agreed quality standards within tight deadlines.
  • Non/very low client engagement.
  • Ability to follow instructions / scripts / process-flows.
  • Excellent understanding of Insurance Industry for experienced colleagues.
  • Proficient in MS-Office (preferably Excel).
  • Project management.
  • Quality management.
  • Results driven.
  • Foster teamwork.
  • Giving feedback.

Roles and Responsibilities:

  • Maintains quality service by enforcing quality standards, analyzing, and resolving client’s problems, and recommending system improvements.
  • Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes.
  • Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
  • Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results.
  • Adhere compliance and generate control reports.
  • Generate statutory reporting per country requirement.
  • Audit Management – Active participation in internal/external audits.
  • Escalation management.
  • Generating scheduled/ ad-hoc reports.

Trainable Skills:

  • Neutral Voice and Accent and call management.
  • UK Saving and Retirement Industry Skills.
  • Process Knowledge.

Languages:

  • English (R/W/S) with C1 Language Proficiency Level.

Work Condition:

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  • Flexibility to work in 24/5 shift environment (9 AM to 6PM WO – Saturday, Sunday).
  • Flexibility to occasionally extend work hours to meet business needs.

How To Apply:

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