Verint Recruitment | Product Trainee | Bangalore
Verint Recruitment in Bangalore For Product Trainee Position. Bachelor’s Degree candidates are eligible to apply for this job. More details regarding Verint Bangalore Job Openings is given below.
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Company Name: Verint
Job Location: Bangalore
Job Category: IT | Software
Job Position: Trainee (Product Support)
Qualification: Bachelor’s Degree in a Technology Discipline or Related Field
Job Description:
- Respond to customer calls to report or follow up on, or escalate issues. Demonstrate an urgent interest to satisfy their concerns and ensure proper ownership of issues and escalations.
- Track customer calls and communicate with escalated tiers to ensure continued progress on issues.
- Execute customer edits in the CRM, activate and modify customer permissions to external tools, and ensure the customer’s support entitlement status.
- Deliver customer base notifications, marketing information, or product information as required.
- Other duties and responsibilities as assigned.
Eligibility Criteria:
- Knowledge of SQL will be added advantage.
- Excellent Verbal and Communication skills.
- Willing to work in night shifts.
How To Apply:
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Registrations are closed