Siemens Recruitment | Customer Service Support Operator | Bangalore
Siemens Freshers and Experienced Recruitment in Bangalore For Customer Service Support Operator Position. Graduates are eligible to apply for this job. More details regarding Siemens Bangalore lob Openings is given below.
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Company Name: Siemens Technology and Services Private Limited
Organization: Global Business Services
Job Location: Bangalore
Job Position: Customer Service Support Operator
Experience: Freshers / 1 to 2 years
Qualification: Any Graduation
Job Description:
- Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the company regulations and guidelines.
- Receive customer calls and register notification in the ERM tool, Dispatch of Engineers, Upload Engineer Productive hours, Notification closure & NPS Survey.
- Performing the assigned tasks on a timely manner with highest standards of quality.
- Rigorous follow up and closure of pending queries/open topics with ownership.
- Complete reporting of handled activities on daily/weekly/monthly basis (as per requirements).
- Adherence to robust tracking mechanism on processed transactions on a daily basis.
- Flexible to work in shifts and during month ends.
Eligibility Criteria:
- Any graduate.
- 1-2 years of experience.
- Fresher also fine.
- Able to understand and take calls (If experienced then better).
- Has a grip on languages (English, Hindi).
How To Apply:
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Registrations are closed