Qubole Hiring Freshers in Bangalore As Big Data Support Engineer On June 2017
Company Name: Qubole
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Job Location: Bangalore
Experience: Freshers
Job Category: IT | Software
Job Position: Big Data Support Engineer
Qualification: BE/BTech (CSE, IT), MCA
Eligibility Criteria:
- Bachelors Degree in Computer Science or MCA or Equivalent.
- Knowledge of Java/Python (Good to have).
- Excellent written and verbal communication skills.
- Ability to read and write SQL – and understanding of one of Relational Databases such as MySQL, Oracle, Postgres, SQL Server.
- Comfortable with Linux with ability to write small scripts in Bash/ Python. Ability to grapple with log files and unix processes.
- Occasional involvement in support over weekends/early/late shifts (6AM-10PM window at worst – working remotely).
- Be a team player with an ability to work under pressure with good time management skills.
- Ability to learn complex new things quickly.
Job Responsibilities:
- Provide resolutions and/ or Workaround to customer queries/ issue as appropriate.
- Ensure that Service Level Agreements are met for each assigned incident.
- Be involved in Knowledge Sharing (Knowledge Base Articles, Documentation, Forums, Blogs, etc…).
- Reproduce customer issues for diagnosis/ further analysis, passing acknowledged Service errors to Engineering team for fixing and QA.
- Complete Ownership: Track Support issues through to closure upon complete agreement with Customers at all times.
- Willing to assist Solutions (Professional Services) team and other teams within the Company when needed or as situation demands.
- Exhibit continuous improvement on technical knowledge and problem resolution skills and strive for excellence.
How To Apply: Apply For This Job.