NTT DATA Hiring Freshers in Bangalore As Systems Support Associate On April 2017
Company Name: NTT DATA
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Job Location: Bangalore
Experience: Freshers/Experienced (0 to 1 year)
Job Category: IT | Software
Job Position: Systems Support Associate
Qualification: BE, BTech
Eligibility Criteria:
- Bachelor’s Degree.
- Knowledge on Exchange Server and Client related issues (Outlook, OWA, ActiveSync etc).
Desired Skills:
- MSCE.
- MCP.
- Knowledge on Windows, AD, Basic Networking, DNS etc.
Job Description:
- Typically, the System Support Sr. Associate assists in the support and maintenance of the Messaging Environment. With guidance, conducts end user support tasks, administrative account changes, and basic end user troubleshooting.
- Assists the senior team members in the maintenance tasks associated with the day to day to administration support for the messaging environment.
- The Sr. Associate possesses knowledge of several Messaging technologies. In addition has knowledge on supporting BES Server & Client related issues.
- Responsible of working on Incident & Request Tickets in the queue. Willing to work in Rotational Shift as per the business requirement.
Job Responsibilities:
- A facilitating role which would be the first point of contact for any customer issue.
- The primary responsibility for the role is to monitor different Messaging OPAS queue and work on customer request within stipulated timelines.
- Additional responsibility includes understand the issue reported document and escalate it appropriately.
- An operationally focused role working under close supervision.
How To Apply: Apply For This Job.