NTT Data Freshers Recruitment | Voice Process | Hyderabad, Chennai
NTT Data Freshers Recruitment in Hyderabad, Chennai For Voice Process. Graduates and Post Graduates are eligible to apply for this job. More details regarding NTT Data Hyderabad and Chennai Job Openings is given below.
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Company Name: NTT Data
Job Location: Hyderabad, Chennai
Job Category: BPO
Job Position: Voice Process (AR Caller)
Experience: Freshers / 0 to 2 years
Salary: Rs. 2,25,000 – 3,00,000/- per annum
Qualification: Graduation, Post Graduation
Job Description:
- NTT Data Hiring – Voice Process – Freshers/Experienced – US Healthcare.
- Shift: US Shift (Night Shift).
- Mode of Work: Work From Office.
Eligibility Criteria:
- High School Diploma
- Ability to work regularly scheduled shifts from Monday-Friday (8:00PM to 6:00AM).
- 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- .0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
- Good knowledge in using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
Job Responsibilities:
In these roles you will be responsible for:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.
- Analyzing medical insurance claims for quality assurance.
- Resolving moderately routine questions following pre-established guidelines.
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Interview Mode:
- Virtual Interview (Online Video Call Interview).
How To Apply:
-
Registrations are closed