Mphasis Freshers Recruitment | Trainee Customer Support Officer | 2022, 2023 Batch | Bangalore
Mphasis Freshers Recruitment in Bangalore For Trainee Customer Support Officer Position. Under Graduates, Diploma, Graduates, Post Graduates of 2022/2023 Batch are eligible to apply for this job. More details regarding Mphasis Bangalore Freshers Job Openings is given below.
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Company Name: Mphasis
Job Location: Bangalore
Role Category: Non Voice
Role: Chat Support
Job Position: Trainee Customer Support Officer
Experience: Freshers
Qualification: Under Graduates, Diploma, Graduates, Post Graduates
Year of Passing: 2022/2023 Batch
Job Description:
- Mphasis is hiring Freshers For Trainee Customer Support Officer – Bangalore Location.
- Processing tasks assigned as per defined process SLA and providing resolutions within the timelines.
- Meeting individual KRAs through productivity, accuracy, product knowledge, and schedule adherence.
- Understanding client requirement and resolving queries through chats.
- Adhering to company compliances and policies.
Eligibility Criteria:
- 2022/23 Batch Under Graduates (10+2, 10+3)/Diploma (IT / ECE / Computers / Electronics / E&C / E&E / E&TC) / Graduates / Postgraduates from recognized universities can apply.
- BE/B.Tech Graduates are Not Eligible.
- Only Freshers.
Skills Required:
- Fluent and Good/Great command on ‘Written” and spoken English.
- Versant score of 55 + at hiring stage.
- Typing speed of 30 – 35 wpm with accuracy of 90% +
- Weekend + 24/7 shift model + split weekly off working module.
- Should be able to deliver 8 hours of productive login hours daily with 3 chat concurrency.
- Good Analytical, logical, and reasoning skills is a must.
- Must have basic skills with usage of MS word and MS excel.
- Must be able to handle stress and work under pressure of SLAs.
How To Apply:
-
Registrations are closed