IQVIA Freshers Recruitment | Production Support | BTech, BCA, MCA | Bangalore
IQVIA Freshers Recruitment in Bangalore For Production Support. BTech, BCA, MCA Freshers 2018, 2019 are eligible to apply for this job. More details regarding IQVIA Bangalore Freshers Job Openings is given below.
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Company Name: IQVIA
Job Location: Bangalore
Job Position: Production Support
Experience: Freshers
Qualification: BTech, BCA, MCA
Year of Passing: 2018, 2019 Batch
Job Description:
- Provide client support, managing clients expectations. Primary duties include supporting a wide range of IQVIA products and services for both internal and external clients.
- Support hours is 24/5 with logins from 5.30 AM to 9.00 PM via phone and email.
Job Responsibilities:
- Understand client request for access to the IQVIA products on the customer portal and ensure that these are provisioned based on the assignment guidelines.
- Respond in a highly professional manner to all customer queries and problems via phone and emails and, liaising with relevant areas of the business.
- Provide timely updates where appropriate on issues via email and tickets.
- Ensure customers are appropriately informed of any delivery delays or errors and kept advised of progress and actions being taken.
- Perform basic troubleshoot on browser and customer portal issues to ensure product access is enabled to the client.
- Ensure any Service Level Agreements are honored to required quality and support standards.
- Provide an in-depth understanding of the IQVIA service offerings, with the ability to produce ad-hoc studies on demand.
- Provide support to other teams as appropriate or directed.
- Willingness to work in any assigned shift across the 24/5 coverage.
How To Apply:
- Subscribe Here (Check Your Email To Activate Confirmation Link).
- Apply For This Job.
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About IQVIA:
IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients.
Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward. Company Website: www.iqvia.com.