HCL Walkin | Non Technical Troubleshooting | Hyderabad
HCL Freshers Walkin Drive in Hyderabad For Non Technical Troubleshooting On 30th to 31st October 2023. Bachelor Degree candidates are eligible for this walkin drive. More details regarding HCL Hyderabad Freshers Walkin Drive is given below.
Latest Off Campus Drives Across India: April 2024
| Company | Location | Position | Apply Link |
|---|---|---|---|
| Today Walkins | Across India | Multiple Positions | Check Here |
| Top MNCs | Across India | Internships | Apply Here |
| HashedIn by Deloitte | Across India | Software Engineer | Apply Here |
| Accenture | Across India | App Development Associate (2023, 2024 Batch) | Apply Here |
| Accenture | Across India | System and Application Services Associate (2023, 2024 Batch) | Apply Here |
| TCS | Across India | Trainee (2024 Batch) | Apply Here |
| TCS BPS | Across India | Trainee (2024 Batch) | Apply Here |
| Amazon | Across India | Multiple Positions | Apply Here |
| Accenture | Across India | Multiple Positions | Apply Here |
| Wipro | Across India | Multiple Positions | Apply Here |
| Cognizant | Across India | Multiple Positions | Apply Here |
| Infosys | Across India | Multiple Positions | Apply Here |
| Genpact | Across India | Multiple Positions | Apply Here |
Company Name: HCL Technologies
Job Location: Hyderabad
Job Type: Walkin
Job Position: Non Technical Troubleshooting
Experience: Freshers
Salary: Rs. 2,40,000/- per annum
Qualification: Bachelor Degree, Diploma (Digital Marketing)
Job Description:
- HCL is hiring for Non Technical Troubleshooting role.
- Rotational Shift.
Minimum Qualification:
- Bachelor’s Degree required: Any Graduate (Must have Technical Knowledge of HTML/CSS).
- Diploma in Digital Marketing (Preferred).
Job Responsibilities:
- Provide email and chat support for consulted tickets or hand-offs from other Respond to Customer support queries in accordance with Googles training, standards, frameworks and policies, including providing diagnosis, resolution Creating and optimizing multiple Google Ads accounts at scale.
- Use techniques like regression, classification, time series analysis, and anomaly detection to predict outcomes or identify patterns.
- Address issues or tasks assigned to them through ticketing systems, via Chat, Email or Phone channels.
- Ensure that all requests from the clients are addressed and prioritized in timely manner to reach the SLAs.
Skill Set Required:
Technical skills:
- Experience in Digital Marketing and Campaign Management is an advantage but not a must have.
- Basic understanding of HTML, Javascript & CSS.
- Good understanding of web concepts and development technologies.
- Strong analytical skills.
Good to have:
- Experience in handling troubleshooting on accounts, upselling, Billing and reporting queries etc.
- Experience of other related products with Google Ads including AdWords Editor, Google Analytics etc.
Communication:
- Excellent written and verbal communication skills; can be flexible in adapting to the communication style of the end users.
- Follow communication procedures, guidelines and policies.
Customer Service:
- Should display skills such as empathy, ownership, sincerity when dealing with Customer requirements.
- Ability to work with individuals, companies and large clients.
Note:
- Interested candidates can come to office for the interview.
- Carry 1 Resume, 1 ID & Vaccination Certificate.
- Do not carry any laptop, pen drive, any storage devices or any electronic item.
Walkin Date: 30th to 31st October 2023
Walkin Time: 11.00 AM to 4.00 PM