Genpact Walkin | Customer Service (Voice / Non Voice) | Hyderabad
Genpact Walkin Drive in Hyderabad For Customer Service (Voice/Non Voice) On 30th April 2024. Graduates and Post Graduates are eligible for this walkin drive. More details regarding Genpact Hyderabad Walkin Drive is given below.
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Company Name: Genpact
Job Location: Hyderabad
Job Type: Walkin
Job Category: BPO
Job Position: Customer Service (Voice/Non Voice)
Experience: 0 to 3 years
Qualification: Any Graduation, Post Graduation
Job Description:
- Genpact Mega Walkin Drive for Voice & Non-Voice (English & Hindi) – Hyderabad.
- We are inviting candidates for the role of Process Associate, Customer Service – Hindi & English.
- Shifts: Flexible with any shift.
- Were looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
- Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment.
Minimum Qualifications:
- Any Graduate (PG an added advantage).
- Freshers are eligible.
- Fluent in Read/Write in English & Hindi Language.
Preferred Qualifications:
- Effective probing skills and analyzing / understanding skills.
- Analytical skills with customer centric approach.
- You should be able to work on a flexible schedule (including weekend shift work).
Job Responsibilities:
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.
Please carry below documents with you:
- 3 copies of updates resume.
- 3 Passport size photographs.
- Original Aadhar card.
- 2 copies of Aadhar card.
Walkin Date: 30th April 2024
Walkin Time: 10.00 AM to 1.00 PM (Non Voice), 11.00 AM to 1.00 PM (Voice)