Genpact Virtual Drive | Customer Service (0-3 years) | 20th, 21st May 2021 | Hyderabad
Genpact Freshers and Experienced Virtual Drive in Hyderabad For Customer Service Position on 20th, 21st May 2021. Graduates are eligible to apply for this Virtual Drive. More details regarding Genpact Hyderabad Virtual Drive is given below.
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Company Name: Genpact
Job Location: Hyderabad
Job Type: Virtual Drive
Job Category: BPO
Job Position: Customer Service (Voice / Non Voice)
Experience: Freshers / 0 to 3 years
Qualification: Any Graduation
Job Description:
- Genpact Mega Virtual Drive for Customer Service – Voice/ Non Voice support.
- In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
- Active user of Internet and online applications.
- Shifts: Flexible to work in any Shift.
Minimum Qualifications:
- Graduate (Any Field)
- Freshers are eligible
- Fluent in English.
Preferred Qualifications:
- Effective probing skills and analyzing / understanding skills.
- Analytical skills with customer centric approach.
- Excellent proficiency with written English and with neutral English accent.
- You should be able to work on a flexible schedule (including weekend shift).
Job Responsibilities:
- Respond to customer queries and customers concern.
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies.
- Reproduce customer issues and advance product bugs.
- Provide excellent customer service to our customers.
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
Note:
- Please carry soft copy of Aadhar card and Pay slips if any.
Virtual Drive Date: 20th, 21st May 2021
Virtual Drive Time: 11.00 AM to 2.00 PM