Genpact Recruitment | Voice Process (0-3 years) | Hyderabad, Jaipur, Delhi / NCR
Genpact Recruitment in Hyderabad, Jaipur, Delhi/NCR For Voice Process. Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Job Openings is given below.
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Company Name: Genpact
Job Location: Hyderabad, Jaipur, Delhi/NCR
Experience: 0 to 3 Years
Job Position: Voice Process
Qualification: Any Graduation
Job Description:
- Genpact is inviting applications for the role of PA, Customer Service.
Minimum Qualifications:
- Graduate (Any Discipline).
- Freshers are eligible.
Preferred Qualifications:
- Previous experience in a customer service role chat/email/voice.
- Effective probing skills and analyzing / understanding skills.
- Analytical skills with customer centric approach.
- Excellent proficiency with written English and with neutral English accent.
- You should be able to work on a flexible schedule (including weekend shift).
Job Responsibilities:
- Respond to customer queries and customers concern.
- Making outbound calls to Customers and Employers.
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies.
- Reproduce customer issues and advance product bugs.
- Provide excellent customer service to our customers.
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
How To Apply:
-
Registrations are closed