Genpact Recruitment | Process Associate (Collections) | Hyderabad

Genpact Freshers and Experienced Recruitment in Hyderabad As Process Associate (Collections). Any Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Job Openings is given below.

Company Name: Genpact

Job Location: Hyderabad

Experience: 0 to 2 years

Job Position: Process Associate (Collections)

Qualification: Any Graduation

Job Description:

• Genpact is inviting applications for the role of Process Associate, Collections.

Job Responsibilities:

• Collect the delinquent amount from the customer over the phone or take promises from them on making the payment.
• Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customers for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Inbound & outbound calling.
• Provide payment plans basis customer requirement.

Minimum Qualifications:

• Any Graduate.
• Freshers are eligible.
• Strong Communication Skills (verbal and written).

Preferred Qualifications:

• Good customer handling skills.
• Good communications skills.
• High Energy level.

How To Apply:

• Registrations are closed
  

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