Genpact Freshers Recruitment | Domestic Chat Process | Telangana
Genpact Freshers Recruitment in Telangana For Domestic Chat Process. Graduates are eligible to apply for this job. More details regarding Genpact Telangana Freshers Job Openings is given below.
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Company Name: Genpact
Job Location: Telangana (Warangal)
Experience: Freshers (0 to 1 year)
Job Position: Domestic Chat Process (English)
Qualification: Graduation
Job Description:
- Genpact is inviting applications For Domestic Chat Process (English) – Telangana (Warangal).
- Shifts: Flexible to any shift.
Minimum Qualifications:
- Graduate (Any Discipline).
- Only Freshers are eligible.
- Fluency in English mandatory.
Preferred Qualifications:
- Previous experience in a customer service role chat/email/voice.
- Effective probing skills and analyzing / understanding skills.
- Analytical skills with customer centric approach.
- Excellent proficiency with written English and with neutral English accent.
- You should be able to work on a flexible schedule (including weekend shift).
Job Responsibilities:
- Respond to customer queries and customer’s concern.
- Making outbound calls to Customers and Employers.
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies.
- Reproduce customer issues and bring up product bugs.
- Provide excellent customer service to our customers.
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment.