Firstsource Walkin | Customer Support Executive | Hyderabad

Firstsource Freshers and Experienced Walkin Drive in Hyderabad For Customer Support Executive On 24th April to 1st May 2025. Graduates are eligible for this walkin drive. More details regarding Firstsource Hyderabad Walkin Drive is given below.

Company Name: Firstsource

Job Location: Hyderabad

Job Type: Walkin

Role Category: Voice/Blended

Job Position: Customer Support Executive

No.of Openings: 100

Experience: Freshers/Experienced

Salary: Rs. 2,00,000 – 3,50,000/- per annum

Qualification: Graduation

Job Description:

• Firstsource is hiring for Customer Support Executive – Hyderabad.
• A customer support agent in this role responds to customer queries over the phone and provide support and resolution to existing/new queries on services provided by the client.
• The agent will play an integral role in improving the customer experience by providing fast, friendly, and effective service with accurate and personal solutions to customer inquiries coming from across the world, not just India.

Minimum Eligibility:

• Education: Graduation is mandatory – No BTech, BE & Master’s Freshers.
• Experience: International Voice process Experience & Freshers (No BE/BTech/BSc Freshers).
• Shifts: Rotational.

Roles & Responsibilities:

• Manage large amounts of incoming phone calls from the customers across the globe.
• Address customer complaints, research customer issues, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Escalate customer service issues, if required.
• Clear Communication – during all conversations with customers over the phone, use English that delivers information and solutions in an easy manner as customers will be calling from the across the world.
• Teamwork consistently works together, trust in each other, engage in constructive conversations for the good of the group.

Walkin Date: 24th April to 1st May 2025

Walkin Time: 11.00 AM to 3.00 PM

Walkin Venue & More Details:

• Walkin Closed

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