Deloitte Freshers Recruitment | Associate Analyst (0-1 year) | Bangalore

Deloitte Freshers and Experienced Walkin Drive in Bangalore For Associate Analyst. BSc and BA Graduates are eligible to apply for this job. More details regarding Deloitte Bangalore Job Openings is given below.

Company Name: Deloitte

Job Location: Bangalore

Job Position: Associate Analyst

Experience: Freshers/Upto 1 year

Qualification: BSc, BA

Job Description:

• Deloitte is hiring for Associate Analyst | Cloud Infrastructure | Hybrid Cloud Engineering | Engineering, AI & Data – Engineering.
• Shift: 24×7 Rotational Shifts.
• Work Location: Work from Office – Bangalore Ecospace.

The Team:

• Engineering helps empower and drive mission-critical solutions whether we need to modernize existing systems or implement new technology products and platforms.
• Through innovation, we improve financial performance, accelerate new digital businesses and fuel growth.

Eligibility Criteria:

• Education: BSc/BA graduates.
• Freshers or candidates with up to 1 year of experience in BPO, Service Desk, Monitoring or Operations Support.
• Good verbal and written communication skills.
• Basic understanding of IT Service Management concepts.
• Ability to work in a 24×7 rotational shift and work-from-office environment.
• Good analytical and problem-solving skills.

Your work profile:

• The role involves monitoring operational dashboards, handling alerts and incidents, following standard operating procedures (SOPs) and supporting SLA-driven service delivery in a 24×7 support environment.
• Monitor ServiceNow dashboards and other operational monitoring tools.
• Track, log, and manage incidents, alerts, and service requests.
• Follow defined SOPs and escalation matrices to ensure timely resolution.
• Ensure adherence to agreed SLAs and operational processes.
• Coordinate with internal teams for incident resolution and follow-up.
• Maintain accurate records of incidents, actions taken, and status updates.
• Prepare and share operational reports as required.
• Support shift handovers and maintain continuity of operations.
• Escalate critical issues promptly as per defined procedures.
• Provide 24×7 operational support from office as part of a rotational shift schedule.

 

How To Apply:

• Apply For This Job

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