Capgemini Freshers Recruitment | Service Desk | 2022 Batch | Bangalore, Kolkata
Capgemini Freshers Recruitment 2022 in Bangalore and Kolkata For Service Desk Position. Graduate Freshers 2022 Batch are eligible to apply for this job. More details regarding Capgemini Bangalore and Kolkata Freshers Job Openings 2022 is given below.
Latest Off Campus Drives Across India: April 2024
| Company | Location | Position | Apply Link |
|---|---|---|---|
| Today Walkins | Across India | Multiple Positions | Check Here |
| Top MNCs | Across India | Internships | Apply Here |
| Accenture | Across India | App Development Associate (2023, 2024 Batch) | Apply Here |
| Accenture | Across India | System and Application Services Associate (2023, 2024 Batch) | Apply Here |
| TCS | Across India | Trainee (2024 Batch) | Apply Here |
| TCS BPS | Across India | Trainee (2024 Batch) | Apply Here |
| Amazon | Across India | Multiple Positions | Apply Here |
| Accenture | Across India | Multiple Positions | Apply Here |
| Wipro | Across India | Multiple Positions | Apply Here |
| Cognizant | Across India | Multiple Positions | Apply Here |
| Infosys | Across India | Multiple Positions | Apply Here |
| Genpact | Across India | Multiple Positions | Apply Here |
Company Name: Capgemini
Job Location: Bangalore, Kolkata
Job Category: IT | Software
Job Position: Service Desk
Salary: Rs. 2,75,000/- per annum
Experience: Freshers
Qualification: Any Graduation (3 years) – BCA, BSc (All Streams)
Year of Passing: 2022 Batch
Job Description:
- Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service.
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
- Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
- Meet customer requirements through first contact resolution.
- Clarify customer requirements.
- Probe for and confirm understanding of requirements or problem.
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Listen attentively to customer needs and concerns; demonstrate empathy.
Eligibility Criteria:
- Any 3 year Graduate – BCA, All Streams allowed for BSc.
- Should be graduating in 2022.
- Should have 55% and above in Graduation (till 4 semesters or 2 years).
- 1 year gap is allowed after educational milestone e.g. SSC and HSC.
- Candidates must be open to relocate to any location and work in night shifts
- Candidates must be available to join immediately
- Candidate must have good English written/verbal communication skills.
- Coupled with good English language comprehension
- Should be open to sign Service Level Agreement
Desired Skills:
- Should have excellent communication and English speaking skills.
- Should have good interpersonal skills and ability to perform under pressure.
- Basic computing skills.
- Willing to work in a 24/7 environment.
- Should be open to sign Service Level Agreement.
Note:
- Only shortlisted candidates will be invited for the assessment / selection process.
- Selection process will be done in virtual mode.
- Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online.
Last Date To Apply: 22nd March 2022, 11:59 PM