Amazon Recruitment | Transportation Representative (0-2 years) | PAN India (Remote)
Amazon Recruitment in PAN India (Remote) For Transportation Representative Position. Graduates are eligible to apply for this job. More details regarding Amazon PAN India (Remote) Job Openings is given below.
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Company Name: Amazon
Job Location: PAN India (Remote) – Hiring office located in Mumbai
Job Position: Transportation Representative
Experience: 0 to 2 years
Qualification: Any Graduation
Job Description:
- The associate acts as the primary interface between Amazon and seller POCs.
- Associates are expected to identify shipment concerns and work on saving freight and address appointment related queries and provide process improvement suggestions.
Job Responsibilities:
- Effectively communicate in a clear and professional manner at all times.
- Provides/ expedites prompt and efficient service to Amazon customers/ stakeholders.
- Effectively manage sensitive cases by reporting up the escalation matrix.
- Demonstrate excellent time-management skills.
- Maintains or exceeds targeted performance metrics.
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements.
Qualitative Requirements:
- Graduation in any specialization from a recognized university.
- Excellent communication skills (written and verbal) in English language.
- Ability to communicate correctly and clearly with all customers.
- Good comprehension skills ability to clearly understand and state the issues customers present.
- Ability to concentrate follow stakeholder issues without distraction to resolution.
- Work successfully in a team environment as well as independently.
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer.
- Excellent typing skills.
- Demonstrates an ability to successfully navigate websites.
- Demonstrates a proficient knowledge of email application.
Preferred Qualification:
- Logistics background and Experience in similar role.
- Proficient in Excel.
Note:
- This is a permanent home based contractual role with rotational shift.
How To Apply:
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Registrations are closed