Wipro Recruitment | Quality Analyst | Hyderabad

Wipro Recruitment in Hyderabad For Quality Analyst. Graduates are eligible to apply for this job. More details regarding Wipro Hyderabad Job Openings is give below.

Company Name: Wipro

Job Location: Hyderabad

Role Category: Non Voice

Job Position: Quality Analyst

Experience: Freshers / 6 months

Qualification: Graduation

Job Description:

• Wipro is hiring for Quality Analyst – Hyderabad.

Eligibility Criteria:

• Freshers or 6 months experience in any Quality Review process.
• Good working knowledge of computer i.e., MS-Office (Google sheets will be an added Advantage).
• Good client management skills with eye for detailing, proactively identifying gaps in processes and flag it to internal leadership & client as appropriate.
• Good Interpersonal & people management skills with good problem solving approach.
• Ability to exercise managerial judgment and perform as a mentor.
• Ability to multi task multiple activities by effective delegation and monitoring.
• Ability to work well under pressure.
• Client oriented, flexible, patient.
• Excellent English written communication skills.
• Good organizational skills.
• For Experience candidates
• Excellent verbal & written communication & presentation skills.
• Good client management skills with eye for detailing, proactively identifying gaps in processes and flag it to internal leadership & client as appropriate.
• Good Interpersonal & people management skills with good problem solving approach.
• Good analytical skills for MIS, number crunching & reporting to internal & external customers.
• Ability to exercise managerial judgment and perform as a mentor.
• Ability to multi task multiple activities by effective delegation and monitoring.
• Demonstrated Customer Service Skills.
• Rotational shift including Saturday and Sunday working.

Role & Responsibilities:

• Carry out the detailed assessment of documents that are previously reviewed.
• Assess if the reviewer followed business and compliance requirements as per the SOP.
• Identify the gap and structure the feedback.
• Likely has limited exposure with clients and/or Wipro management.
• Moderate level instruction on daily work tasks and detailed instructions on new assignments would be provided.
• Decisions impact own work and may impact the work of others.
• Individual contributor as a part of a team, with a focused scope of work.
• Great attention to detail and a results driven approach.
• Provide Clear and crisp understanding of error made by the reviewer.

How To Apply:

• Registrations are closed

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