Amazon Recruitment | Seller Support Associate (0-5 years) | Hyderabad

Amazon Recruitment in Hyderabad For Seller Support Associate Position. Graduates, Post Graduates are eligible to apply for this job. More details regarding Amazon Hyderabad Job Openings is given below.

Company Name: Amazon

Job Location: Hyderabad

Job Position: Seller Support Associate SPS (Work From Office)

Salary: Rs. 3,25,000 – 4,00,000/- per annum

Experience: 0 to 5 years

Qualification: Any Graduation, Post Graduation

Job Description:

• The Selling Partner Support Associate acts as the primary interface between Amazon and our business partners.
• The Selling Partner Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform.
• The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role.
• A Selling Partner Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.

Basic Qualifications:

• Education: Any Graduation.
• Language: English.
• Experience within a customer service environment preferred. Desire to expand skills into new areas.
• Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
• Committed seller advocate, drive process & tool improvements.
• Enthusiasm and strong self-motivation.
• Strong prioritization and time management skills, with a high degree of flexibility.
• Embrace constant change with flexibility and good grace.
• Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
• Demonstrates effective communication, composure, and professional attitude.
• Exemplary performance record, particularly with regard to quality & productivity.
• Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
• Bachelor Degree in any discipline with 0-10 years of experience.
• Excellent written and verbal communication in English.
• Candidates willing to work on Phone/chat & emails (concurrent blended profile)
• During the first four months (Training & Transition) no unplanned leaves are allowed.
• Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
• Should be willing to service selling partners from all marketplaces across the Globe (Including India USA EU and ME).

Additional Information:

• Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
• Weekly Off: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday.

How To Apply:

• Registrations are closed

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