Amazon Recruitment | Customer Service Associate (Work From Home) | Hyderabad
Amazon Recruitment in Hyderabad For Customer Service Associate (Work From Home) Position. 10+2, Graduates, Post Graduates are eligible to apply for this job. More details regarding Amazon Hyderabad Job Openings is given below.
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Company Name: Amazon
Job Location: Remote (Hiring office located in Hyderabad)
Job Position: Customer Service Associate (Work From Home)
Experience: 0 to 5 years
Salary: Rs. 2,02,000 – 4,20,900/- per annum
Qualification: 10+2, Graduation, Post Graduation
Job Description:
- Amazon is Hiring for Customer Service Associate (Work From Home) – Hyderabad.
- Candidates anywhere from Hyderabad are Eligible & Excellent communication skill is Mandate.
- As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers.
- You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email this includes everything from order and product questions to payment matters and website guidance.
- Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
Eligibility Criteria:
- Minimum qualification is 10+2. Any graduate/PG is eligible to apply.
- Excellent English communication is Mandate.
- Should be flexible to work in shifts.
- Effective time management skills and ability to prioritize work time to ensure productivity and department standards.
- Ability to communicate clearly with both internal and external customers.
- Good comprehension skills – ability to clearly understand and address customer issues appropriately.
- Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer.
- Good typing skills.
Additional Perks and Benefits:
- Over time and night shift allowance.
- Internet Allowance.
- Sodexo – Zeta meal.
- Insurance.
Please read the complete JD before you apply(Virtual interview link is below):
- To apply & complete the assessment, you will need a laptop/PC with Webcam and headphone with good microphone.
- Do not apply from mobile phone or Tablet.
- Use google chrome browser to take the assessment.
- Assessment should be attempted in an undisturbed environment with Stable internet connection (minimum 20Mbps).
- Assessment should be attempted only on a laptop/ desktop with functioning web camera & usage of Headphone with microphone is must Must be proficient in English.
How To Apply:
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Registrations are closed