Wipro Freshers Walkin | Technical Graduate | Hyderabad

Wipro Freshers Walkin Drive in Hyderabad For Technical Graduate On 25th, 26th November 2024. Technical Graduates are eligible for this walkin drive. More details regarding Wipro Hyderabad Walkin Drive is given below.

Company Name: Wipro

Job Location: Hyderabad

Job Type: Walkin

Role Category: IT Support

Job Position: Technical Graduate (SD Administrator)

Experience: Freshers

Salary: Rs. 3,00,000 – 3,50,000/- per annum

Qualification: BE, BTech, MTech, BCA, MCA, BSc (Computers), MSc, PG Diploma (Computers)

Job Description:

• Wipro Walkin Drive For Fresher Technical Graduate – Hyderabad.
• Shifts: Rotational – 24/7 (5 days WFO).
• Mode: Work From Office
• Work Location: Gopanpally, Hyderabad .

Eligibility Criteria:

• Looking for freshers with good technical knowledge & excellent English communication skills.
• Technical Graduates Preferred.

Responsibilities:

• As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns.
• Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins.
• Identify and escalate tickets requiring urgent attention and action.
• Log all contacts and document all the activities and results accurately and completely within the incident management tool.
• Deal with and resolve helpdesk requests.
• Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner.
• To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles.
• Open to working in a 24×7 environment with rotating shifts and rotating weeks off.

Documents Required:

• Carry an Govt ID Proof & Updated Resume along (MUST).

Walkin Date: 26th, 26th November 2024

Walkin Time: 10.00 AM to 12.00 PM

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