Genpact Recruitment | Voice Process (0-3 years) | Hyderabad, Jaipur, Delhi / NCR

Genpact Recruitment in Hyderabad, Jaipur, Delhi/NCR For Voice Process. Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Job Openings is given below.

Company Name: Genpact

Job Location: Hyderabad, Jaipur, Delhi/NCR

Experience: 0 to 3 Years

Job Position: Voice Process

Qualification: Any Graduation

Job Description:

• Genpact is inviting applications for the role of PA, Customer Service.

Minimum Qualifications:

• Graduate (Any Discipline).
• Freshers are eligible.

Preferred Qualifications:

• Previous experience in a customer service role chat/email/voice.
• Effective probing skills and analyzing / understanding skills.
• Analytical skills with customer centric approach.
• Excellent proficiency with written English and with neutral English accent.
• You should be able to work on a flexible schedule (including weekend shift).

Job Responsibilities:

• Respond to customer queries and customers concern.
• Making outbound calls to Customers and Employers.
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies.
• Reproduce customer issues and advance product bugs.
• Provide excellent customer service to our customers.
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.

How To Apply:

• Registrations are closed

BPO Jobs: Check Here

Hyderabad Jobs: Check Here