Wipro Recruitment | Processor (0-2 years) | Noida
Wipro Freshers and Experienced Recruitment in Noida For Processor Position. Graduates are eligible to apply for this job. More details regarding Wipro Noida Job Openings is given below.
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Company Name: Wipro
Job Location: Noida
Job Position: Processor
Experience: Freshers / 0 to 2 years
Qualification: Graduation
Job Description:
The Processor is responsible for processing all activities related to client benefits plans as set up in TBA , while meeting and exceeding client Service Level Agreements.
- The Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness.
- Consulting Skills, Client Knowledge And Client Service:
- Prioritizes work as required in order to effectively respond to client needs.
- Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion.
- Ensures knowledge of client plan provisions and supporting documentation is current and updated.
- Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets.
- Participates & contributes in daily huddles and status meetings.
- Ensures on-time and accurate delivery of all tasks as per Service Level Agreements.
- Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence.
- Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly.
- Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities.
- Creates/ updates SOP where and when required . Work with other supporting groups to enhance procedures and eliminate wastage.
Eligibility Criteria:
- Fresher 2021 & 2022 Arts & Science Graduates with no standing backlogs / Exp in BPO Domain can also apply.
- Should have Experience in Non voice/backend/BPO/Customer service/Transaction Processing related.
- Candidate should have Good communication in English.
- Logical & Analytical skills is required.
- Flexibility to work in 5 pm-3 am shift environment.
- Need Immediate Joiners.
Required Experience:
- 0 months 2 years work experience in back office or similar transaction processing.
- Good computer operating skills required (MS- Office Applications) with typing Speed of Minimum 25 WPM with 90% Accuracy.
- Should demonstrate good written & verbal communication.
Preferred Experience:
- Previous experience from Outsourcing and possessing good social skills.
Work Condition:
- Flexibility to work in 11:30am to 9 Pm and 5.30pm- 3am (fixed).
- Flexibility to occasionally extend work hours to meet business needs.
- Flexibility to move across client teams.
- Willingness to sign a service agreement before every overseas travel /assignment.
How To Apply:
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Registrations are closed