wiproCompany Name: Wipro

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Job Location: Hyderabad

Experience: Freshers

Job Category: IT

Job Position: Desktop Support Engineer

Qualification: Any Graduates

Mandatory Skills: Desktop Support

Desired Skills: Infra Trouble shooting and Operations

Job Description:

  • Respond to requests from end users, managers and team members for specific IT services.
  • Communicate through email, individual discussion, group meetings, and presentations to end users and management.
  • Pending request to be reviewed on daily basis.
  • All tickets assigned should be addressed and closed inportal.
  • 100% of SLA to be met every day and confirmation should be shared to in-charges.
  •  Highlight challenges get the issues in location addressed on priority which could delay operations.
  • Attend meeting or training’s conducted by central team regarding process or policy update.
  • The Engineers will be deployed full-time as per the project timings as required

Job Responsibilities:

  • As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space.
  • You are expected to apply know-how with minimal or broad supervision and be involved inimplementation, integrated testing, debugging and documentation and may be required to work as on-call support or in shifts.

How To Apply: Apply For This Job.