Wipro Hiring Freshers in Hyderabad As Desktop Support Administrator On August 2019
Company Name: Wipro
Job Location: Hyderabad
Experience: Freshers/Experienced (0 to 1 year)
Job Category: IT | Software
Job Position: Administrator (Desktop Support)
Qualification: BE, BTech, MTech, MCA
- Minimum Experience Required: Freshers.
- Mandatory Skills: Desktop Support EUC Admin, Desktop Support, Infra Monitoring and Basic Administration.
- Good communication skills.
- As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
- Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.
- Timely escalation of incidents to higher levels when required.
- Log file monitoring for errors.
- Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
- Follow quality / security process defined for the engagement.