Wipro Freshers Walkin | Service Desk Analyst | Hyderabad

Wipro Freshers Walkin Drive in Hyderabad For Service Desk Analyst On 17th April 2026. Graduates are eligible for this walkin drive. More details regarding Wipro Hyderabad Walkin Drive is given below.

Company Name: Wipro

Job Location: Hyderabad

Job Type: Walkin

Job Position: Service Desk Analyst L1 (Technical Support)

Experience: Freshers

Qualification: Graduation

Job Description:

• Wipro Walkin Drive Freshers For Service Desk Analyst (Technical Support).
• Support Modalities: Calls Chats/Emails (No choice of modality).
• Work Mode: Work From Office (Mandatory 5 days/week).
• Shift: Rotational, including night shifts (as per project requirement).
• Transport: Oneway transport (Window: 7 PM–7 AM | Radius: 30 km).
• Office Hours: 9.5 hours per day.
• Distance: Candidate must be comfortable commuting to office.
• Communication: Excellent verbal & written communication skills required.
• Work Location: Hyderabad.

Eligibility Criteria:

• Any Fresher Graduate or Experienced candidate in Service Desk/Customer Support.
• Work Experience: Only for Freshers.
• Strong communication skills (verbal & written).
• Basic understanding of technical troubleshooting.
• Must have all educational documents (Provisional + all Marks Memos).
• Immediate joiners preferred.

Job Responsibilities:

• Assist end users with application issues, system administration queries, and network concerns.
• Diagnose, prioritize, troubleshoot, and resolve IT incidents via call/chat/email/walkins.
• Identify and escalate urgent tickets requiring immediate action.
• Log all interactions and document activities accurately in the incident management tool.
• Handle and resolve helpdesk requests efficiently.

Walkin Drive Important Instructions:

• Please carry your Updated Resume and One Government ID proof.
• Only the first 150 candidates will be allowed inside, so please arrive on time.
• Candidates who have already attended the interview are not eligible to attend again for the next six months.
• Do NOT carry personal laptops.
• Pursuing candidates are not eligible.

Walkin Date: 17th April 2026

Walkin Time: 9.30 AM to 10.30 AM

Walkin Venue & More Details:

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Hyderabad Jobs: Check Here