Sitel India Freshers Recruitment HyderabadSITEL Recruitment in Hyderabad For Customer Service Representative Position. 10+2, Any Graduates, Under Graduates are eligible to apply for this job. More details regarding SITEL Hyderabad Job Openings is given below.

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Company Name: SITEL

Job Location: Hyderabad

Experience: Freshers / 0 to 1 year

Job Category: BPO

Job Position: Customer Service Representative

Qualification: 10+2, Any Graduation, Under Graduation

Job Description:

  • SITEL Hyderabad is hiring for International Technical Support Voice Process.
  • Answer inbound calls within the guidelines/goals established by the client and management.
  • Consistently achieves call quality goals in order to meet client and customer satisfaction goals.

Eligibility Criteria:

  • Age: 18 years to 35 years.
  • Minimum Qualification: Intermediate (or +2 equivalent).
  • Maximum Qualification: Graduates (Undergrads can be considered but should not be regular college students).
  • Work Experience: Any Under Grad or Graduate freshers.
  • Communication skills: Exceptional Spoken skills in English
  • Shifts: Rotational shifts (Should be comfortable to work in all shifts)
  • Salary: As per Market Standards

Job Description For International Voice (Technical Support Level):

  • Responsibility: Provide Technical Support to International Customers.
  • Shift Timings: Should be flexible to work in US Rotational Shifts.
  • Desired Skills: Need Excellent Communication skills in English.
  • Must Have Strong Technical Knowledge (Hardware, Software, and networking Concepts).
  • Working Days: 5 days working.
  • Weekly Offs: 2 Week Offs (Rotational and Split).
  • Transport: Home Pickup and Home Drop.
  • Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations Round.
  • All Interviews will happen over Telephonic or Skype.

Skills/Knowledge/Abilities:

  • Call Center experience a plus.
  • Provide a high quality and proactive service to both internal and external customers.

Education:

  • High school diploma or equivalent.
  • Bachelors in a related field.

Experience Target:

  • Call Center experience a plus.

Note:

  • Any candidate applying for this position should be okay to work from office.
  • The selected candidates should be able to join ASAP and have all documents handy for background verification.

How To Apply

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