Prodapt Freshers Walkin | Customer Support Associate | Chennai

Prodapt Freshers Walkin Drive in Chennai For Customer Support Associate On 23rd to 26th October 2024. Graduates are eligible for this walkin drive. More details regarding Prodapt Chennai Freshers Walkin Drive is given below.

Company Name: Prodapt Solutions

Job Location: Chennai

Job Type: Walkin

Role Category: Non Voice

Job Position: Customer Support Associate

No.of Openings: 50

Experience: Freshers

Qualification: Graduation (IT/Computer Science)

Job Description:

• Prodapt Solutions is hiring for Customer Support Associate – Chennai.
• Work Location: Chennai One, Thoraipakkam.

Eligibility Criteria:

• Only Fresher can Apply.
• Looking for candidates with IT or Computer Science educational background is mandatory.
• Need good communication.
• Flexible to work from office in night shift and rotational week off.

Responsibilities:

• Technical Assistance: Provide support for telecom systems, including troubleshooting hardware and software issues.
• Customer Support: Assist customers via chat, addressing their technical concerns and providing solutions.
• System Monitoring: Monitor network systems to identify and resolve inconsistencies or issues.
• Documentation: Maintain records of issues and resolutions for future reference.
• Upgrades and Maintenance: Process customer requests for system upgrades and perform regular maintenance tasks.
• Collaboration: Work with other technical teams to escalate and resolve complex issues.

Perks:

• Night shift allowance on top of the package.
• Performance based Incentives.
• Provision of 2 way cab.
• One meal every day based on the shift.

Assessments Conducted – Must practice well and attend he interview:

• 1. Typing (Type Dojo – 35 WPM – 1 min test).
• 2. English (EF set set – 15 min Test).

Note 1:

• Bring your updated resume to interview.
• Diploma and experienced candidates can refrain.

Note 2:

• Interested candidates can walkin for interview to our Chennai one Prodapt office.
• Kindly prepare for assessment at your home and appear for the walkin in.
• Candidate can bring their friends as well.

Walkin Date: 23rd to 26th October 2024

Walkin Time: 12.00 PM to 5.00 PM

Walkin Venue & More Details:

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