NTT DATA Hiring Freshers in Bangalore As Systems Support Associate On April 2017

Company Name: NTT DATA

Job Location: Bangalore

Experience: Freshers/Experienced (0 to 1 year)

Job Category: IT | Software

Job Position: Systems Support Associate

Qualification: BE, BTech

Eligibility Criteria:

• Bachelor’s Degree.
• Knowledge on Exchange Server and Client related issues (Outlook, OWA, ActiveSync etc).

Desired Skills:

• MSCE.
• MCP.
• Knowledge on Windows, AD, Basic Networking, DNS etc.

Job Description:

• Typically, the System Support Sr. Associate assists in the support and maintenance of the Messaging Environment. With guidance, conducts end user support tasks, administrative account changes, and basic end user troubleshooting.
• Assists the senior team members in the maintenance tasks associated with the day to day to administration support for the messaging environment.
• The Sr. Associate possesses knowledge of several Messaging technologies. In addition has knowledge on supporting BES Server & Client related issues.
• Responsible of working on Incident & Request Tickets in the queue. Willing to work in Rotational Shift as per the business requirement.

Job Responsibilities:

• A facilitating role which would be the first point of contact for any customer issue.
• The primary responsibility for the role is to monitor different Messaging OPAS queue and work on customer request within stipulated timelines.
• Additional responsibility includes understand the issue reported document and escalate it appropriately.
• An operationally focused role working under close supervision.

How To Apply: Apply For This Job.

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