Infosys BPM Recruitment | Technical Process Executive | Bangalore
Infosys BPM Recruitment in Bangalore For Technical Process Executive Position. Graduates are eligible to apply for this job. More details regarding Infosys BPM Bangalore Job Openings is given below.
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Company Name: Infosys BPM Limited
Job Location: Bangalore
Job Position: Technical Process Executive
Experience: 0 Years
Qualification: Graduation
Job Description:
- Infosys BPM is hiring For Technical Process Executive.
- Talents should be based out of Bangalore or Pune.
- Work from Office is mandatory, No option of hybrid and WFH.
- 24×7 Shifts is mandatory.
Job Responsibilities:
- Excellent communication skills – CEFR :: B1, C1, C2.
- Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams, BIOS.
- Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity.
- Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.
- Knowledge of Incident Management lifecycle.
- Aware of current role SLA and Metrics handled.
Preferred Skills:
- Customer Service->Regular CS
How To Apply:
-
Registrations are closed