HPE Hiring Freshers in Bangalore As Technical Support Engineer On July 2018
HPE freshers and experienced job openings in Bangalore for Technical Support Engineer position. BE, BTech Graduates are eligible for this role. More details regarding this job opening is given below.
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Company Name: HPE (Hewlett Packard Enterprise)
Job Location: Bangalore
Experience: Freshers/Experienced (0 to 2 years)
Job Category: IT | Software – Networking
Job Position: Technical Support Engineer
Qualification: BE, BTech
Eligibility Criteria:
- Bachelor’s degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent.
- 0-2 years experience.
Desired Skills:
- Network technologies including Routing, Switching, Wireless, Security and Network management.
- Good knowledge on switching (OSI Layer2, Sub-netting, VLAN, STP etc.) and routing (Layer3, IP, Static and Dynamic routing etc.) technology.
- Working knowledge and understanding of access and core layer switch.
- Basics of WLAN technology (802.11 Standards, Controller and APs).
- ACSA certification will be added advantage.
Job Responsibilities:
- Troubleshooting and resolving complex technical issues in customer environment.
- Share best practices to reduce problem occurrences.
- Present action plan to customer and take consent.
- Also ensure there is no adverse impact of the action plan on the network.
- Replicate customer environment in Lab.
- Escalate the issue in timely manner.
- Keep customer informed and set realistic expectations on issue resolution.
- Contribute towards Knowledge Management.
- TAC should ensure he/she stays abreast with all the NPIs and changes/updates to the product.
How To Apply: Apply For This Job.