HPE Jobs BangaloreHewlett Packard Enterprise (HPE) Freshers Job Openings in Bangalore For Graduate Engineer Position. BE, BTech Freshers 2018 are eligible for this job. More details regarding this job is given below.

Company Name: Hewlett Packard Enterprise (HPE)

Job Location: Bangalore

Experience: Freshers

Job Category: IT | Software

Job Position: Graduate Engineer

Qualification: BE/BTech (CS, IS, EC, EEE, Instrumentation, Telecommunication)

Year of Passing: 2018 Passouts

Eligibility Criteria:

  • 60% marks in the Engineering.
  • Willing to work in 24/7 including night.

Desired Skills:

  • Excellent verbal and written communication skills in language to be supported.
  • Experience in troubleshooting in a technical environment.
  • Excellent analytical and problem solving skills.
  • Software and hardware knowledge of computing, storage and peripheral devices.
  • Advanced proficiency with case management databases and tools.
  • Superior customer service skills.
  • Phone and remote support experience. E-support experience and knowledge .
  • Understand the customer to be an advocated for the customer.

Job Responsibilities:

  • Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
  • Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
  • Evaluate unique or complex installations or configurations and make recommendations for resolution.
  • Articulate clearly in writing and verbally.
  • Add case resolution to KMS.
  • Represent company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
  • Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met.
  • Develop partnership with and assist the Sales Pursuit team.
  • Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).

How To Apply: Apply For This Job.

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