HP Recruitment | Tech Support Engineer | BE, BTech | Bangalore
HP Recruitment in Bangalore For Tech Support Engineer Position. BE, BTech Graduates 2020 are eligible to apply for this job. More details regarding HP Bangalore Job Openings is given below.
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Company Name: HP
Job Location: Bangalore
Job Category: IT | Software
Job Position: Tech Support Engineer
Qualification: BE, BTech
Year of Passing: 2020 Batch
Eligibility Criteria:
- Must have a BE/BTech degree in Computer Science, Information Science, Electronics and Communication or Electrical Engineering
- Should have passed out in 2020 only.
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone.
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue.
- Must possess the zeal to demonstrate Customer First culture in every interaction.
- Should be open to work in shifts.
Desired Skills:
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues.
- High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders.
- Should have excellent CRM skills, Email/Chat Etiquettes and good time management skills.
- Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage.
- Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only).
- Basic computer hardware knowledge.