Genpact Virtual Drive | Voice (English) | Hyderabad
Genpact Virtual Drive in Hyderabad For Voice (English) On 22nd November 2023. Graduates and Post Graduates are eligible for this virtual drive. More details regarding Genpact Hyderabad Virtual Drive is given below.
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Company Name: Genpact
Job Location: Hyderabad
Job Type: Virtual Drive
Job Category: BPO
Job Position: Voice (English)
Experience: 0 to 2 years
Qualification: Any Graduation, Post Graduation
Job Description:
- Genpact Mega Virtual Drive for Voice Process (English).
- In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
- Active user of Internet and online applications.
- Shifts: Flexible with shifts.
Minimum Qualifications:
- Any Graduate except law.
- Freshers are eligible.
- Fluent in English.
Preferred Qualifications:
- Previous experience in a customer service role chat/email/voice.
- Effective probing skills and analyzing / understanding skills.
- Analytical skills with customer centric approach.
- You should be able to work on a flexible schedule (including weekend shift).
Job Responsibilities:
- Respond to customer queries and customers concern.
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies.
- Reproduce customer issues and advance product bugs.
- Provide excellent customer service to our customers.
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
Note:
- Please keep you E-Aadhar & Original Aadhar Card handy.
- Check your internet connection before joining the call.
Virtual Drive Date: 22nd November 2023
Virtual Drive Time: 11.00 AM to 2.00 PM