Amazon Recruitment | CXQO Associate (0-2 years) | Hyderabad
Amazon Recruitment in Hyderabad For CXQO Associate position. Graduates and Post Graduates are eligible to apply for this job. More details regarding Amazon Hyderabad Job Openings is given below.
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Company Name: Amazon
Job Location: Hyderabad
Job Position: CXQO Associate
Experience: 0 to 2 years
Qualification: Graduation, Post Graduation
Job Description:
- Amazon Physical Stores, Hyderabad is hiring CXQO Associate – 6 Months contract.
- Amazon Physical Stores is more start-up than big-company, a group of entrepreneurial, perceptive, and creative leaders with innovation at our core.
- CXQO Machine Learning Data Operations associates support the backend non-technical operation of Amazon Go Stores.
Key Responsibilities:
- Perform data collection tasks related to an Amazon device, application, or service.
- Execute tasks assigned to you on a daily basis by adhering to Standard Operating Procedures (SOPs) and predefined guidelines.
- Participate in process improvement to increase the quality, efficiency, and accuracy of your teams processes.
- Partner with your team manager when your work is delayed or blocked due to technical issues.
- Report issues with tools and software to the development team when necessary.
- Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.
Basic Qualifications:
- Bachelor’s Degree.
- 0 to 2 years of experience in a contact center or equivalent.
- Ability to work any shift including: nights, weekends and holidays.
- Comfortable working in an ambiguous and fast paced environment.
- Must be able to work from office.
- Must have PAN # and E-Aadhaar.
- High attention to detail.
Preferred Qualifications:
- Proven record of delivery of performance metrics in an Operations environment.
- Practical knowledge of data processing needs and trade-offs.
- Experience with root cause analysis.
- Experience driving process improvement initiatives and/or Lean/6 Sigma training.
How To Apply:
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Registrations are closed