Genpact Recruitment | Process Associate (Customer Service) | Bangalore
Genpact Recruitment For Freshers and Experienced in Bangalore For Process Associate (Customer Service) Position. Graduates are eligible to apply for this job. More details regarding Genpact Bangalore Job Openings is given below.
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Company Name: Genpact
Job Location: Bangalore
Job Position: Process Associate – Customer Service
Experience: Freshers/Experienced
Qualification: Any Graduation
Job Description:
- Genpact is inviting applications for the role of Process Associate (PA), Customer Service.
- In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
Minimum Qualifications:
- Graduate (Any Discipline).
- Freshers are eligible.
Preferred Qualifications:
- Good Command over English & Hindi, specially written (Written test on sentence construction).
- Technical Knowledge is mandate.
- Logical thinking & content creation.
- You should be able to work on a flexible schedule (including weekend and variable shift).
- Should be flexible to work on all National/Restricted Holidays.
- Continuous Power supply and decent WIFI connection is necessary.
Job Responsibilities:
- Worldwide support of client’s social media presence, communities and blogs including moderation, engagement, listening and insight services
- Meet/Adhere to Contractual Metrics & Key Performance Indicators.
- Provide moderation services across all key global social channels Insights-social + product listening.
- Resources performing real-time listening and reactive or pro-active engagement.
- Adheres to client’s (Intel) defined processes & procedures and company policies.
How To Apply:
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Registrations are closed