Genpact Recruitment HyderabadGenpact Recruitment Freshers and Experienced in Hyderabad For Customer Service. Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Job Openings is given below.

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Company Name: Genpact

Job Location: Hyderabad

Experience: Freshers / 0 to 2 years

Job Position: Customer Service

Qualification: Graduation

Job Description:

  • Genpact is Hiring For Customer Support Role.
  • In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
  • Active user of Internet and online applications.
  • Shifts: Flexible to work in any shifts (24×7).

Minimum Qualifications:

  • Graduation in any stream except Technical & Law.
  • Fresher can also apply.
  • Fluent in English & Hindi.

Preferred Qualifications:

  • Previous experience in a customer service role chat/email/voice.
  • Effective probing skills and analyzing / understanding skills.
  • Analytical skills with customer centric approach.
  • Excellent proficiency with written English and with neutral English accent.
  • You should be able to work on a flexible schedule (including weekend shift).

Job Responsibilities:

  • Respond to customer queries and customers concern.
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies.
  • Reproduce customer issues and escalate product bugs.
  • Provide excellent customer service to our customers.
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.

How To Apply:

  • Registrations are closed

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