Genpact Recruitment | Banking Process (Work From Home) | Hyderabad

Genpact Freshers and Experienced Recruitment in Hyderabad For Banking Process (Work From Home). Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Freshers Job Openings is given below.

Company Name: Genpact

Job Location: Hyderabad

Role Category: Voice / Blended

Job Position: Banking Process (Work From Home)

Experience: Freshers / 0 to 3 years

Qualification: Graduation

Job Description:

• Genpact is Hiring for Banking Process.
• WFH after training.
• Shifts: Day Shift.
• Comfortable for 6 days working.
• In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
• Active user of Internet and online applications.

Minimum Qualifications:

• Graduate (Any Discipline).
• Freshers are eligible (Fluency in Hindi and English is mandatory).

Preferred Qualifications:

• Previous experience in a customer service role chat/email/voice.
• Effective probing skills and analyzing / understanding skills.
• Analytical skills with customer centric approach.
• Excellent proficiency with written English and with neutral English accent.
• You should be able to work on a flexible schedule (including weekend shift).

Job Responsibilities:

• Respond to customer queries and customers concern.
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies.
• Reproduce customer issues and escalate product bugs.
• Provide excellent customer service to our customers.
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.

Note:

• Work from office for initial two months for training purpose. Post training it would be entirely work from home.
• Only applicable for candidates residing in or willing to relocate to Hyderabad.

How To Apply:

• Registrations are closed

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