Genpact Freshers Walkin | Voice Process | Hyderabad
Genpact Freshers Walkin Drive in Hyderabad For Voice Process (English & Hindi) On 12th September 2023. Any Graduates are eligible for this walkin drive. More details regarding Genpact Hyderabad Freshers Walkin Drive is given below.
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Company Name: Genpact
Job Location: Hyderabad
Job Type: Walkin
Job Category: BPO
Job Position: Voice Process (English & Hindi)
Experience: Freshers
Qualification: Any Graduation
Job Description:
- Genpact Mega Walk -in Drive For Voice Process (Hindi & English) – Hyderabad.
- In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
- Active user of Internet and online applications.
Minimum Qualifications:
- Any Graduate except law (Only freshers are eligible).
- Fluent in Hindi and English (Hindi is mandatory).
Preferred Qualifications:
- Previous experience in a customer service role chat/email/voice.
- Effective probing skills and analyzing / understanding skills.
- Analytical skills with customer centric approach.
- You should be able to work on a flexible schedule (including weekend shift).
Job Responsibilities:
- Respond to customer queries and customers concern.
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies.
- Reproduce customer issues and advance product bugs.
- Provide excellent customer service to our customers.
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
Please carry below documents with you:
- 3 copies of updates resume.
- 3 Passport size photographs.
- Original Aadhar card.
- 2 copies of Aadhar card.
- Pay slip (if applicable).
Walkin Date: 12th September 2023
Walkin Time: 11.30 AM to 1.30 PM