DXC Technology Recruitment | Technical Support Executive (0-3 years) | Bangalore
DXC Technology Recruitment in Bangalore As Technical Support Executive. BE, BTech, BCA, MCA Graduates are eligible to apply for this job. More details regarding DXC Technology Bangalore Job Openings is given below.
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Company Name: DXC Technology India Pvt Ltd
Job Location: Bangalore
Experience: 0 to 3 years
Job Category: IT | Software
Job Position: Technical Support Executive
Qualification: BE, BTech, BCA, MCA
Job Description:
- Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery.
- Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.
Job Responsibilities:
- Working more independently and from a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.
- Successfully resolve moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
- Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty through enterprise).
- Proactively assist customers to avoid or reduce problem occurrence. Participates in projects for process or quality improvements.
- Work is reviewed periodically by Supervisor or Team Lead.
How To Apply:
- Subscribe Here (Check Your Email To Activate Confirmation Link).
- Apply For This Job.