DXC Technology Recruitment | Service Desk (Helpdesk Analyst) | Bangalore
DXC Technology Recruitment in Bangalore For Service Desk or Helpdesk Analyst Position. Any Graduates are eligible to apply for this job. More details regarding DXC Technology Bangalore Job Openings is given below.
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Company Name: DXC Technology
Job Location: Bangalore
Job Position: Service Desk / Helpdesk Analyst
Experience: 0 to 2 years
Qualification: Any Graduation
Job Description:
- Helpdesk / Service Desk Analyst: Offer support and technical assistance to customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers.
- Remote Infrastructure, Application, Operating systems & Hardware support team.
- Operations are run 24/7.
- Should be willing to work in shifts.
Job Responsibilities:
- Remote Infrastructure and Application support with a lot of monitoring activities.
- Handling Incidents and Service requests.
- Response to user queries at timely and courteous manner with exceptionally good communication skills.
Eligibility Criteria:
- Any Degree with relevant work experience (0 to 2 years).
Desired Skills:
- Basics of Hardware and MS office skills.
- Experience in Service Desk or helpdesk.
- IT Infrastructure knowledge (Good to have).
- ITIL certified (would be an added advantage).
Personality Traits:
- A good team player.
- Helpful, courteous a go getter.
- Who can think analytically.
How To Apply:
- Subscribe Here (Check Your Email To Activate Confirmation Link).
- Apply For This Job.