Dover Recruitment | Technical Support Engineer | 2023 Batch | Bangalore
Dover Recruitment in Bangalore For Technical Support Engineer Position. BSc Graduates of 2023 Batch are eligible to apply for this job. More details regarding Dover Bangalore Job Openings is given below.
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Company Name: Dover India Pvt Ltd
Job Location: Bangalore
Job Position: Technical Support Engineer
Qualification: BSc (Computer science/Physics/Chemistry/Maths)
Year of Passing: 2023 Passouts
- Dover is hiring for Technical Support Engineer – Bangalore Location.
- This is only for 2023 to be passout candidates of BSc (Computer science/Physics/Chemistry/Maths).
Critical To Quality (CTQ) Parameters for Candidate Assessment (Must Have Skills):
- 0-2 years of Experience in supporting applications on cloud platforms as well as on-premises.
- Prior production support experience is desirable.
- Should have good verbal and written communication skills.
- Should have a flair for customer service.
- Web based tools handling skills.
- Follow-up with customer and internal escalation teams to ensure resolution of issue.
- Having good content writing skills esp technical writing.
- Exposure to tools required for technical documentation.
- Good communication skills with good attitude.
- Understand the customer pulse over phone. Courteous and polite communication.
- Should be able to engage the customer in a conversation and get the desired information required for troubleshooting of issues.
- Should have working knowledge of Windows OS and Linux.
- Should have working knowledge of Databases like MYSQL or Oracle etc.
- Should have good analytical and trouble shooting Skills.
Critical To Performance (CTP) – Must Have Dover Leadership Competencies:
- Results Driven.
- Builds and Manages Collaborative Relationships.
- Customer Impact.
How To Apply:
Registrations are closed