Concentrix Recruitment | Customer Service Executive (0-5 years) | Bangalore

Concentrix Recruitment For Freshers and Experienced in Bangalore As Customer Service Executive. 10+2, Diploma, Graduates are eligible to apply for this job. More details regarding Concentrix Bangalore Job Openings is given below.

Company Name: Concentrix

Job Location: Bangalore

Job Category: BPO

Job Position: Customer Service Executive

No.of Openings: 40

Salary: Rs. 3,00,000 – 3,75,000/- per annum

Experience: Freshers / 0 to 5 years

Qualification: 10+2, Diploma, Graduation

Job Description:

• Work Location: Concentrix on the Bannerghatta Main Road, Bangalore.
• Shift Timings: US – Rotational.
• Joining: Immediate.

Eligibility Criteria:

• Graduate Fresher or UG/ Diploma/10+2 with Minimum of 6 Months in Inbound Customer Service or 1 year in any domain with Good communication and Written skill.

Must Have:

• Fresher or Experienced. Prefer Minimum 6 months of experience in International Customer support Inbound Voice
• Fluency in Written English.
• Knowledge on PC, Excel & Good Typing.
• Typing speed minimum 25 words per min.

Should Have:

• Should be fluent in communication skills both spoken & written (English).
• Strong problem-solving and client facing skills.
• Flexible to work in rotational Shift.

Job Responsibilities:

• To provide best in class Customer support to customers over Voice/Chat.
• Take end to end ownership of customer issues reported.
• Research, diagnose and identify solutions to resolve customer issues..
• Document solutions in the form of knowledge base, notes and Articles and help build a robust knowledge base which can be referred in the future.

How To Apply:

• Apply For This Job.

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