Concentrix Recruitment | Customer Service Executive (0-5 years) | Bangalore
Concentrix Recruitment For Freshers and Experienced in Bangalore As Customer Service Executive. 10+2, Diploma, Graduates are eligible to apply for this job. More details regarding Concentrix Bangalore Job Openings is given below.
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Company Name: Concentrix
Job Location: Bangalore
Job Category: BPO
Job Position: Customer Service Executive
No.of Openings: 40
Salary: Rs. 3,00,000 – 3,75,000/- per annum
Experience: Freshers / 0 to 5 years
Qualification: 10+2, Diploma, Graduation
Job Description:
- Work Location: Concentrix on the Bannerghatta Main Road, Bangalore.
- Shift Timings: US – Rotational.
- Joining: Immediate.
Eligibility Criteria:
- Graduate Fresher or UG/ Diploma/10+2 with Minimum of 6 Months in Inbound Customer Service or 1 year in any domain with Good communication and Written skill.
Must Have:
- Fresher or Experienced. Prefer Minimum 6 months of experience in International Customer support Inbound Voice
- Fluency in Written English.
- Knowledge on PC, Excel & Good Typing.
- Typing speed minimum 25 words per min.
Should Have:
- Should be fluent in communication skills both spoken & written (English).
- Strong problem-solving and client facing skills.
- Flexible to work in rotational Shift.
Job Responsibilities:
- To provide best in class Customer support to customers over Voice/Chat.
- Take end to end ownership of customer issues reported.
- Research, diagnose and identify solutions to resolve customer issues..
- Document solutions in the form of knowledge base, notes and Articles and help build a robust knowledge base which can be referred in the future.