Deloitte Recruitment | Associate Analyst (Learning Admin) | Hyderabad
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Deloitte Recruitment in Hyderabad For Associate Analyst (Learning Admin). Graduates are eligible to apply for this job. More details regarding Deloitte Hyderabad Job Openings is given below.
Company Name: Deloitte Support Services India Pvt Ltd
Job Location: Hyderabad
Job Position: Associate Analyst (Learning Admin) – UK HR Services Admin
Experience: 0 to 1.5 years
Qualification: Graduation
Job Description:
- Do you enjoy learning administration? Then this may be the perfect opportunity for you!
- In the HRS Learning & Talent Support Services Analyst role, you will provide support to the team in the delivery of an excellent level of service to the North-South Europe (NSE) firm.
- The role requires you to provide high quality first line learning administration support to the HRS Learning & Talent Support Services team, the emphasis is to provide a consistently high level of customer service to deliver solutions that meet the needs of our users and the Practice Support Services objectives.
- The Internal Client Services team at Hyderabad supports the Deloitte organization in the UK with a wide variety of capabilities like financial reporting, HR and financial transaction processing, administrative service and helpdesk support, marketing and IT services.
- Shift Timings: 2 PM to 11 PM.
- Work Location: Hyderabad.
Required Qualifications:
- Graduate Degree.
- 0-1.5 years of work relevant experience in learning administration.
- Proficient in the use of Microsoft Office package applications.
Preferred Qualifications:
- Prior experience in training and development domain.
Work you’ll do:
As a part of this team, you will be responsible for:
- Adding courses and classes to the Deloitte Learning Management System.
- Processing of all adhoc reports.
- Monitoring classes course enrolment.
- Processing approvals and cancellations.
- Monitor close classes and ensure post course evaluations and feedback are processed.
- Account assign invoices, work with the Accounts Payable team to ensure the invoices are processed accurately.
- Where applicable managing internal cost recharges.
- Process Faculty Invites as required.
- Ensure all system related activities or updates are completed accurately in time deadlines and in line with procedural guidelines.
- Ensure compliance with appropriate Data Protection legislation at all times.
- Contribute to wider projects and initiatives in the Practice Support Services as required.
- Working within Service Level and Operational Level Agreements.
- Administration of other Learning Support Services processes as required.
- Liaison with other Practice Support Services teams as appropriate.
Key Skills Required:
- The successful candidate will be able to demonstrate a professional, friendly and approachable manner coupled with the ability to communicate with staff at all levels, especially when under pressure.
- They should also be able to work using their own initiative, showing attention to detail and customer focus, with a good understanding of the client’s needs and priorities.
- Enthusiastic and eager to learn new technologies.
- Committed to working with their team to maintain a positive team spirit.
- Good listener with a calm manner, and the ability to ask effective questions.
- Able to communicate in writing at all levels, displaying good email etiquette.
- Excellent customer service skills and a good telephone manner.
- Must be a supportive team player who is reliable and respects others, with a desire and drive to meet and exceed team targets.
- Required to project a professional image of the Practice Support Services at all times, and shows an interest in the external industry.
- Must demonstrate a methodical, analytical and clear approach to problems.
- Is able to act with urgency when necessary.
- Is open, receptive and adaptable to change.
- Demonstrates integrity and a can do attitude.
How To Apply:
-
Registrations are closed
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