Cognizant Freshers Jobs Hyderabad, Bangalore, Chennai, Pune, Gurgaon, Coimbatore, KolkataCognizant Recruitment For Freshers and Experienced in Hyderabad As Process Executive. Any Graduates are eligible to apply for this job. More details regarding Cognizant Hyderabad Hyderabad Job Openings is given below.

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Company Name: Cognizant

Job Location: Hyderabad

Experience: Freshers / 0 to 1 year

Job Category: BPO

Job Position: Process Executive (Voice Process)

Qualification: Any Graduation

Eligibility Criteria:

  • Bachelor s degree or equivalent practical experience preferred.

Job Responsibilities:

  • Stakeholder/Business Management
  • Effectively address client queries with timeliness and accuracy.
  • Provide relevant client specific statements and information as per the requests received.
  • Process Trade Exceptions and/or tasks assigned as per the defined procedures and timelines.
  • Investigate and resolve breaks related to financial mismatches, unconfirmed or missing trade bookings, non receipts, payments and interest claims that are payable or receivables.

More Responsibilities:

Customer Relationship Management:

  • Liaise with all the clients, stakeholders (front desk personnel- traders, account managers, relationship managers and credit officers ) via phone/ email and chats in ensuring faster and accurate resolution of breaks of both economical and non-economical in nature.

Process Improvements and Process Adherence:

  • Contribute towards process improvements programs in their area of work.

Actively participate and contribute to team initiatives:

  • Regular team meetings, presentation of thoughts /ideas, etc.
  • Follow and actively foster a risk management culture within the teams, where issues are raised / resolved on time.

How To Apply:

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