Amazon BPO WalkinCompany Name: Amazon

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Job Location: Amazon

Experience: Freshers/Experienced (0 to 5 years)

Job Type: Walkin

Job Category: BPO

Job Position: Transaction Risk Investigator

Salary: Rs. 2,75,000 – 4,25,000/- per annum

Qualification: Any Graduation

Eligibility Criteria:

  • Candidates in the last 6 months who attend the interview are not eligible.
  • Post Graduate’s without experience are not eligible.

Documents Required:

  • Updated Resume.
  • Passport size photograph.
  • Original Govt ID proof.

Job Description:

  • Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Hyderabad.
  • Candidates will be responsible for a wide range of duties related to the investigation and elimination of online eCommerce risk.
  • Ideal applicants will have experience in the eCommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace.
  • All candidates will be analytical and capable of succeeding in a fast-paced team environment.
  • The Transaction Risk Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager.
  • Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions.
  • Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
    The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals.
  • They may also be required to contact customers by phone.
  • Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.
  • Demonstrated ability to exceed expectations with regard to performance and individual contribution.
  • Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns.
  • Demonstrated positive, results oriented attitude.
  • Ability to effectively manage time, and individually prioritize multiple tasks of competing priority.
  • Ability to maintain high levels of confidentiality and data security standards.
  • Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent.
  • Excellent ability to determine situational needs and provide appropriate solutions.
  • Experience with Microsoft Office, including Outlook, Word, and Excel.
  • Demonstrate flexibility to work overtime hours as per business requirement.
  • Six-Sigma/Lean knowledge would be a plus.
  • 24/7/365 availability, including willingness to work on weekends, nights and outside of the “standard” work day (as required).

Desired Skills:

  • Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response.
  • Excellent interpersonal skills, with the ability to communicate complex transnational issues correctly and clearly to both internal and external customers.
  • Demonstrated ability to work independently and make complex investigation decisions with little to no guidance.
  • Excellent problem solving skills.
  • Demonstrated ability to analyze problems logically.
  • Self disciplined, diligent, proactive and detail oriented.
  • Strong time management and organizational skills.

Additional Benefits:

  • Salary plus Transport, Night Shift Allowance, Over Time Benefits, Sodexo meal vouchers, Performance Incentives (if applicable).

Walkin Date: 11th to 16th April 2016

Walkin Time: 10.00 AM to 3.00 PM

Walkin Venue:

Amazon Development Centre India Pvt. Ltd.
Orion Building, GF, 8th, 9th, 10th & 11th Floor
Bagmane Constellation Business Park,
K.R. Puram- Marathalli Ring Road,
Mahadevpura,
Bangalore – 560048.
Landmark: Opposite Arena Mall

Contact Person: HR