Amazon Recruitment | Support Ops Specialist (0-4 years) | Hyderabad

Amazon Recruitment in Hyderabad For Support Ops Specialist. Graduates and Post Graduates are eligible to apply for this job. More details regarding Amazon Hyderabad Job Openings is give below.

Company Name: Amazon

Job Location: Hyderabad

Role Category: Non Voice

Job Position: Support Ops Specialist (Support Operations)

Experience: 0 to 4 years

Qualification: Graduation, Post Graduation

Job Description:

• Amazon is seeking highly motivated Machine Learning Data associates for its Fulfillment by Amazon s (FBA) Support Operations site in Bangalore.
• FBA is a growing business built around Amazon s world class capability in Ordering, Fulfillment, Transportation and Customer Service.
• By leveraging our current scale and supply chain, FBA can provide a low cost alternative for fulfillment and enable sellers to rapidly grow their business.
• As mentioned by Jeff Bezos, Founder of Amazon. com, in his annual letter to shareholders, FBA is one of the strategic long term opportunities for the company to improve the lives of sellers and buyers while leveraging our billion dollar logistics infrastructure to generate increasing free cash flow and triple digit return on invested capital.
• Our long term vision is that customers can order and receive a sellers product the same day anywhere in the world.
• Support Operations role in FBA is to support Sellers with financial related questions and ensure they are addressed in accordance with policy.
• We believe consistency is the foundation to the world class service we provide our Sellers and Support Operations is at the center of ensuring consistent and fair evaluation of Seller inquiries.

Basic Qualifications:

• Bachelors Degree.
• Experience with Microsoft Office, including Outlook, Word, and Excel.
• Exceptional analytical, logical and data gathering skills.
• Excellent communication and comprehension skills.
• Excellent problem-solving skills.

Key Job Responsibilities:

• Assist with deep dive and root cause resolution for FBA Merchant and seller reimbursement requests.
• Evaluate research requests from FBA Sellers for lost and damaged inventory in a contact center environment (email/ticketing only, no phones).
• Achieving weekly productivity and quality targets.

A day in the life:

• Consistently improving Seller experience.

About the team:

• Mission – To mitigate business risk while driving an excellent customer experience

How To Apply:

• Registrations are closed
  

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