Amazon Recruitment | Customer Support Associate | Delhi, Noida

Amazon Recruitment in Delhi, Noida For Customer Support Associate. 12th, Graduates and Post Graduates are eligible to apply for this job. More details regarding Amazon Delhi and Noida Job Openings is given below.

Company Name: Amazon

Job Location: Delhi, Noida

Job Position: Customer Support Associate

Qualification: 12th, Graduation, Post Graduation

Job Description:

• Amazon is hiring for Customer Support Associate.
• Work from Office with Amazon Customer Service.
• Job Type: Contractual.
• Work Location: Work from Office in Delhi/Noida.

Job Summary:

• Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal.
• Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here.
• You won’t be asked to read from a script or learn dialogue by heart.
• Instead we’ll provide you with the training you need to problem solve for our customers.
• You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.

Basic Qualifications:

What qualifications do we need from you?

• Minimum age: 18 years old.
• Have the right to work in India.
• Strong communication skills in English (both written and oral fluency).
• Experience working with a computer.
• The availability to work varying shifts from Monday to Sunday within the operating hours.
• Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required).

What will you do as a Customer Service Associate?

• As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers.
• You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance.
• Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.

What strengths will you bring?

• Hard-working, articulate, and detail-oriented.
• Friendly and customer-focused in every situation.
• Ability to learn quickly and embrace change.
• Comfortable multi-tasking in a high-energy environment.

What benefits will you receive?

One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:

• Medical insurance.
• Pension plan.
• Internet allowance.
• Lifestyle benefits and retail discounts through our Amazon Extras program.
• Expert training and ongoing opportunities to learn more and develop your skills.

 

How To Apply:

• Apply For This Job

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